If rapid onsite service isn’t necessary, a more cost effective solution is available. Our depot service center offers PM, repair and refurbishment services for all the equipment we support. CSA has three depot facilities totaling over 125,000 square feet that service a wide range of laboratory instrumentation. Like our field work, depot services are comprehensive and parts are fully warrantied. Our depot service processes are internally developed in the same manner as our field service programs. Typical turn-around-times are less than one week from receipt.
Our laboratory service programs include (as applicable):
Preventative Maintenance (PM) PM Services are available through CSA Soliance’s depot with or without a service contract for all supported models.
Repair Repair services are available on a contractual or time and materials basis for all supported models.
Calibration Depot calibration services are provided for select models depending on stability and OEM recommendations for the calibrated device. Services are thoroughly documented and include all certifications and pertinent records.